Heuristic Evaluation Documentation for Quick Ride App

1. Introduction

Purpose:

This document provides a comprehensive heuristic evaluation of the Quick Ride App. The evaluation identifies usability issues based on Nielsen's 10 Usability Heuristics and provides suggestions for improvements.

Scope:

The evaluation covers the core functionalities of the Quick Ride App, including ride booking, payment, user profile, and overall navigation.

Evaluator: Naseeb P

2. Nielsen's 10 Usability Heuristics

1. Visibility of System Status
2. Match between System and the Real World
3. User Control and Freedom
4. Consistency and Standards
5. Error Prevention
6. Recognition Rather than Recall